Red and blue LEDs together

Red and blue LEDs on ShotKam Gen 4 and Gen 4 Mini mean the memory is full. Learn how to delete videos and free up space.

Flashing Red and Blue 

Solid Red and Flashing Blue

Steps to Take When Gen 4 and Gen 4 Mini Memory is Full

If your ShotKam is showing red and blue LED lights, this means that the ShotKam's memory is full.

Since the ShotKam will not enter WiFi mode when the memory is full, the videos have to be deleted using a computer. For information on how to transfer videos to a computer and delete them from your ShotKam, please click one of the applicable links below:

• How to save and delete videos using Windows PC
• How to save and delete videos using Mac 

Once the videos are deleted, ensure you empty the Trash or Recycle Bin while the ShotKam is still plugged into your computer. This will permanently delete the files. Safely eject the ShotKam when finished (How to Safely Eject).