Understand yellow indicators in WiFi Mode on ShotKam Gen 4 and Gen 4 Mini. Learn what they mean and find troubleshooting steps.

How to Resolve Two Yellow LED Lights in WiFi Mode

If your ShotKam is displaying two yellow LEDs in WiFi Mode (none turn green), please perform a Factory Reset. The factory reset will delete all videos from your ShotKam and restore all settings to default. To save your videos first, please click here: Save videos on your computer. 

Factory Reset Instructions:

1. Connect Your ShotKam
   • Plug the ShotKam into your computer.
   • Open File Explorer (Windows) or Finder (Mac), then locate the "SHOTKAM" device.
2. Reset the Configuration File
   • Open the file named shkmcfg.ini using a text editor (e.g., Notepad on Windows or TextEdit on Mac).
   • Replace the first number in the file with 9 and save your changes.

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3. Enable Hidden Files
   • Mac: Press Shift + Command + . (period) in Finder to show hidden files.
   • Windows: Open File Explorer, go to View > Options > View tab, and select "Show hidden files, folders, and drives".
4. Delete All Files
   • Delete all files in the "SHOTKAM" folder, including hidden files.
5. Empty the Trash/Recycle Bin
   • Mac: Empty the Trash.
   • Windows: Empty the Recycle Bin.
6. Safely Eject the ShotKam
   • Safely eject the ShotKam from your computer.
7. Turn On Wi-Fi Mode
   • Turn on the ShotKam in Wi-Fi Mode (yellow + green LED). The device will automatically recreate all the necessary files.
8. Factory Reset Complete
   • Your ShotKam is now restored to factory defaults.