If your ShotKam shows a flashing red LED for about 30 seconds, then changes to flashing red + yellow, this means the unit is processing the charge.
If the battery was fully drained (especially while in Constant Record Mode), the charging port may need to reset. This is normal and not a problem.
What To Do
Leave it charging while it is flashing red + yellow.
After about 5 minutes, it should switch to flashing red only, which indicates normal charging.Allow it to charge for at least 3 hours (or overnight if fully drained).
If It Does Not Switch to Red Only
Try a different USB-C cable
Try a different wall adapter or computer USB port
If it continues flashing red + yellow after 5 minutes and does not resolve with a new cable/adapter, please contact our Support Team at Support@ShotKam.com and include:
Your ShotKam model
Order name
Order email
Comments
Please sign in to leave a comment.