If your ShotKam 4 or Gen 4 Mini is not turning ON after pressing the control button or if the red LED light does not appear while charging, then we recommend performing a reboot. Your data will not be lost after doing a reboot.
- Remove the rear cap and ensure the ShotKam is unplugged.
- Click and hold the control button down for over 6 seconds, then release.
- Now turn the ShotKam back ON with one quick click; you will see one green LED light appear.
Will a reboot erase all of my videos?
No, the reboot will not erase your ShotKam videos. This is similar to restarting a computer, so you will not lose any data. All settings and calibration will remain the same.
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