Blue and red LED lights

Red and blue flashing LEDs on your ShotKam Gen 3 indicate a full memory. Find out how to remove videos and create more memory space.

Flashing Red and Blue Together

If your ShotKam is flashing red and blue LED lights simultaneously, this means that the ShotKam's memory is full. 

Since the ShotKam will not enter WiFi mode when the memory is full, the videos have to be deleted using a computer. For information on how to transfer videos to a computer and delete them from your ShotKam, please click one of the applicable links below:

• How to save and delete videos using Windows PC
• How to save and delete videos using Mac 

Once the videos are deleted, ensure you empty the Trash or Recycle Bin while the ShotKam is still plugged into your computer. This will permanently delete the files. Safely eject the ShotKam when finished (How to Safely Eject).

Solid Red and Blue (NOT Flashing)

If your ShotKam is showing solid red and blue LED lights (or if one LED light is flashing while the other is solid), please email Support@ShotKam.com for additional troubleshooting steps.