ShotKam Gen 3

The ShotKam has a built-in WiFi antenna, so it emits its own source of WiFi. You do not need any other WiFi, internet, bluetooth, or data connection. Charge the ShotKam for 3 hours or overnight (the LED will be solid red when fully charged), and do the following:

Step 1: Visit the Apple App Store or Google Play Store on your iPhone, iPad, Android phone, or tablet.

Step 2: Search for "ShotKam" in the search bar, then select "Get" or "Install." The correct app will have the following icon: 

Step 3: Once downloaded, connect to the ShotKam's WiFi and open the app to get familiar with the features and settings: 

1. Open the ShotKam app and select Connect Your ShotKam. With the ShotKam OFF, hold the control button down for about 3 seconds and release. You will see two yellow LED lights, and one will turn green while the other continues to flash yellow when it establishes connection.

2. Select the "ShotKam" network on your mobile device's WiFi or Connections settings. 
‼️ NOTE: You will see "Unsecured Network" or "No Internet Connection." This is normal because the ShotKam's WiFi is only used for video transfer, not used for internet browsing. 

3. Return to the ShotKam app. You can now adjust the ShotKam settings, view videos, and align the reticle. The reticle is the red dot or crosshair seen in our videos.  

Step 4: Create a short test recording to test the video download process

Tap on "Test Recording" within the app to manually start and stop a recording. Once done, download and play the video in the "Watch Videos" section of the mobile app. Videos over 3 minutes in length are recommended to watch on a computer (instructions here).

Follow these steps to get started with your Gen 3: 

Attach the ShotKam to your barrel 

Begin with your shotgun or rifle unloaded. Next, follow these steps:

1. Loosen the silver screw on your quick-release mount with the provided Allen tool.
2. Position your ShotKam between 3 and 7 inches back from the muzzle; wherever feels comfortable to the balance of your gun. The lens must be at least 3 inches back from the muzzle in order to prevent debris from touching the lens. Do not attach over porting holes on a ported barrel.
3. Align the ShotKam directly under your barrel (the USB port will be facing up, closest to the barrel). Tighten the silver screw firmly.

Note: If you see the barrel in the top of your ShotKam videos, then either move the camera closer to the muzzle, or choose a more narrow (zoomed-in) field-of-view.

Calibrate the reticle (video crosshair)

To align the ShotKam's reticle to your Point-of-Aim, follow these steps: 

1. Rest your gun on a gun bag, then aim the bead of your gun at a stationary target 30+ yards away. Ex. the corner of a trap house, or a sign 30+ yards away.
2. Open the ShotKam app and select "Calibrate Device." 
3. To move the reticle, hold down the arrows for 3 to 4 seconds and release. Be sure to allow for a brief WiFi delay because the reticle moves one pixel at a time per second. 
4. Repeat step 3 until your reticle is centered over your target (where your gun is aimed). 

Learning user modes and settings

In the ShotKam mobile app, you can adjust your Target Type, Shooting Device, Video Format, and more. 

There are several easy ways to customize the settings on your Gen 3 in the ShotKam app. 

User modes and settings 

Shooting Device options in the ShotKam app: 

• Shotgun: Break Action (O/U), Semi-Auto, Pump
• Rifle: Semi-Auto, Bolt/Single
• Bow/Crossbow 

Clays (Default Setting):

• Video Resolution: 1080p at 100 fps. 4x Zoom.
• Sleep Mode: Initiates after 20 seconds inactivity to conserve battery (open/ close the gun's action or press the control button to waken). 
• Normal Recording Time: 2 seconds pre-shot and 1 second post-shot. Videos will be 9-15 seconds long in 1/3 playback speed. Multiple shots taken within 5 seconds of each other will be saved as one long video. 

Flying Birds:

• Video Resolution: 1080p at 100 fps. 4x Zoom.
• Sleep Mode: Initiates after 30 seconds of inactivity to conserve battery (open/ close the gun's action, press the control button, or bump the stock of the gun to waken).
• Normal Recording Time: 3 seconds pre-shot and 3 seconds post-shot. Videos will be 18-30 seconds long in 1/3 playback speed. Multiple shots taken within 9 seconds of each other will be saved as one long video. 

Ground Game:

• Video Resolution: 1080p at 100 fps. 4x Zoom.
• Sleep Mode: Initiates after 300 seconds (5 minutes) of inactivity to conserve battery (open/ close the gun's action, press the control button, or bump the stock of the gun to waken).
• Normal Recording Time: 15 seconds pre-shot and 20 seconds post-shot.
• Videos will be about 1 minute and 45 seconds long in 1/3 playback speed. Multiple shots taken within 10 seconds of each other will be saved as one long video.

Reticle Types Explained

The ShotKam's patented reticle (crosshair or red dot) is customizable, so you can move it, select the style you want, or turn it off completely. This is a personal preference, so there is no wrong choice. Some like the crosshair option because it is easier to identify gun canting, then some like the red dot option because it mirrors the bead of the gun:

ShotKam App ➡ Shooting Settings ➡ Reticle

Red Dot: Most popular choice as many like how it represents the bead of the gun barrel.

Black Crosshair: Most popular choice for clay shooting against grass or sky backgrounds.

Red Crosshair: Recommended for those who are working to fix a canter mount.

Recommended articles:

Be sure to charge your ShotKam for at least 3 hours or overnight before shooting. Simply click and release the control button to turn the ShotKam ON and OFF. When ready to shoot: 

Step 1: Turn ON with One Click

Start with the ShotKam OFF (no LED lights). Turn the ShotKam ON with one click of the control button and release. You will see one yellow LED light that will quickly turn to solid green, indicating that your camera is ready to record. This is called "Normal Shooting Mode" and you should use this mode any time you want to record video

• Brief yellow light = warming up.
• Solid green light = ready to record and save your videos.

Step 2: Sleep Mode

After 20 seconds of inactivity (no recoil or action opening/ closing), the camera will go into "Sleep Mode" to conserve power. You do not have to turn the camera OFF between stations because it will be in Sleep Mode to save battery.

• Slow flashing green LED light = Sleep Mode.

Step 3: Waken and Shoot Within 20 Seconds

When ready to shoot, close the action, then shoot within 20 seconds. The force of the action closing will wake the camera from Sleep Mode (the green LED light will be solid). When there is a force through the gun (action opening/ closing, bumping the gun, or recoil), the 20 seconds will restart.

Once you take your shot, you will see a flashing blue LED to indicate that your shot is saving. You can keep shooting while the blue LED light flashes.

• Blinking blue LED = Appears after the recoil to indicate your shot was saved

To easily understand the ShotKam, watch a quick 2-minute video explanation:

Step 4: Watch your ShotKam Videos at the Range 

To watch your videos, connect to the ShotKam's WiFi network on your mobile device and open the ShotKam mobile app. Next, select Watch Videos and you will see your shots organized by date and time. Tap on the thumbnail of the shots you would like to view. 

After selecting a video, you can press the play button to watch your videos. To go frame-by-frame, use the tick bar at the bottom of the screen to scroll forward and backward. 

NOTE: When viewing your footage, this is a temporary download and your videos are only viewable while connected to the ShotKam app. To save a video onto your device's Photo Library, click here for more information. 

Here is a quick video on how to play your footage: 

Use the included USB cable to charge your ShotKam Gen 3. Plug the mini-B end of the cord into the back of the camera (twist-off the cover), then the USB-A end into a computer, wall adapter, or a car USB port. You can leave the ShotKam on charge overnight; this will not harm the battery. 

Charging LED sequences:

= Flashing means charging

= Solid means fully charged

The LED will stay solid red once fully charged. Always leave it on charge for at least 3 hours, or overnight before going shooting. Keeping your ShotKam plugged in will not damage the battery. 

Note: The ShotKam automatically turns off when charging, so you cannot charge it and record videos at the same time.

How should I store it during off-season?

Store your ShotKam in temperatures between 32º and 95ºF (0º and 35º C). Be sure to recharge your ShotKam every 2 to 3 months for optimal battery health. 

To learn more about operating temperatures, using an external battery pack, and battery replacements, please refer to:

Suggested Articles 

• How long does the battery last while shooting?
• How can I buy a replacement cable? 
• How can I test my battery?
• Can I use an external battery pack to charge the camera?
• Will the camera work in cold weather?

Charge your Gen 3 camera overnight (or at least 3 hours) before going to the range. The ShotKam Gen 3 has an internal clock to keep track of the date and time, so it has a slow drain over a few days. Always charge it at least 3 hours before use.

The ShotKam will automatically turn OFF if it is in constant Sleep Mode for 1 hour. If you do not bump the gun, close the action, or take a recoil for one hour, then it automatically turns off to conserve battery after 1 hour. 

What is the expected battery life?

Clay Shooting: Lasts 4 to 5 hours, or about 150 recoils/shells on a full charge.

If you are shooting true or report pairs, then they will be saved on the same video. All shots within 5 seconds of each other are saved on the same video. Example: If you are shooting pairs and use 150 cartridges, then you would get 75 videos saved on a full charge. Click here to learn how to use the camera when shooting clay targets.

Hunting: Lasts 5 to 6 hours, or about 100 recoils/shells on a full charge.

All shots taken within 7 seconds of each other are saved on the same video. Example: If you load 3 cartridges into the chamber and shoot a triple, then it will save on 1 video. For information on how to hunt with ShotKam, read our article on bird hunting settings and tips.

Constant WiFi Mode: 1 hour duration if the WiFi is constantly staying on.

The WiFi is a big battery consumer, so we recommend shooting in "Normal Shooting Mode" (one green LED light), then only using the WiFi sporadically to download videos at the range. Read our article here on how to use the mobile app and WiFi.

Suggested Articles:

• How to use an external battery pack to charge on long hunts
• How to test the battery performance
• Does ShotKam Gen 3 work in cold weather?

Magnification Zoom:

The ShotKam has a fixed 21-degree field-of-view; this is meant to replicate the sharp focus of your eye's retina. This 21-degree FOV is effectively 4X zoom and is ideal for targets between 5-100 yards. This is not adjustable and the ShotKam cannot zoom in and out. For targets beyond 100 meters, you can use a video player to zoom further into the ShotKam videos. Suggested article: How far can I see the pellets?

Video Resolution and Frame Rate:

Full HD 1080p at 100 frames-per-second. The powerful A12 processor is further programmed to pick up small particles in order to capture clay pieces and pellets.

Playback Recording Speed:

The playback speed can be changed, but we recommend leaving it on the default "Normal" speed. The ShotKam records 100 frames per second in Full HD, then as it saves the video onto the internal memory card, it slows each video down to 1/3 speed. The purpose of this is to replicate how the human eye sees a moving target (in one-third speed) and is unique to ShotKam's design. If you record a video with your iPhone and play it back, the target will look very fast. If you watch a ShotKam video, the target will look exactly like how you perceived it when shooting.

This means that your videos will play back at 33.3 frames-per-second which is perfect for a smooth video and clear understanding. We recommend keeping this "Normal", but you can adjust this setting within the ShotKam mobile app as follows:

• Slower (1/2 speed of "Normal"): The video will play 16.6 frames per second and be very slow.
• Faster (2x speed of "Normal"): The video will play 66.6 frames per second and be fast.
• Full Speed: The video will play 100 frames per second and be extremely fast. This is not recommended as most devices cannot process such a high data-rate (1080p x 100 fps). 

Video Format:

The ShotKam's video format is MP4, or MPEG- 4 Part 14, which allows for multimedia video streaming across any device, including Android and Apple devices. You can upload and share the videos directly into any social media platform: Instagram, Facebook, YouTube, etc.

For Gen 4 specs, click here. To compare tech specs of both models, see Compare Models.

Gen 3 Technical Specs:

• Weight: 5.5 ounces (0.2 kg)
• Dimensions: 1.25" (3.18 cm) diameter, 4.25" (10.8 cm) length
• Video Format: MP4
• Video Resolution and Frame Rate: Full HD 1080p at 100 FPS, or 720p at 180 FPS
• Field of View: 21-degree FOV non-adjustable 
• Memory Capacity: 64 GB, stores up to 2,000 clay videos or 1,000 hunting videos
• SD Card Specs: Built-in RoHS Compatible, UHS Speed Class 3 (Class 10). Not accessible. 
• Battery Life:
  • Clay Shooting: 4 to 5 hours
  • Hunting: 5 to 6 hours
  • Constant Wi-Fi mode: 1 hour
  • Constant Record mode: 1 hour
• WiFi: Built-in module for connectivity with mobile devices in the field
• Waterproof: Weatherproof with rear cap, not for underwater use
• Material: Aircraft-grade aluminum
• USB cable: Provided USB 2.0 - A Male to Mini-B 5pin Male. Purchasing links here.
• Accessories: Learn more and purchase here

Made in USA

Manufactured in the USA, ShotKam is shipped from Boca Raton, Florida. For international customers, our online stores offer free shipping and include all taxes. No additional charges upon delivery – guaranteed.

Watch how your ShotKam is machined, assembled, and inspected by our team:

To learn more about our ShotKam Team, visit Our Story page to watch a 2-minute video on why this camera was invented. You'll get the startup story featuring David Stewart, the innovative founder of ShotKam, who was born and raised in Scotland and pursued his dream to create a camera that would help his son.

Always ensure the rear screw on cap is firmly twisted on the ShotKam to protect the charging port. The ShotKam is made of aircraft aluminum, so it is highly durable and will withstand all hunting situations. 

Watch our YouTube video below for quick tips and instructions on bird hunting—dove, upland, crane, waterfowl, pheasant, partridge, quail, etc. 

NOTE: This tutorial was filmed for our ShotKam Gen 3, but the Gen 4 operates the same way while hunting. 

1.  Select Your Settings

Connect to the ShotKam’s WiFi, open the ShotKam app, then select Shooting Settings. Choose the correct shooting device, then select the “Flying Birds” target type.

Ensure the wake-up sensitivity setting is set to Normal. Save any changes. 

2. Once in the Field

Turn your ShotKam on into Normal Shooting Mode with one quick click of the Control Button; you will see one green LED light. When solid green, the camera is now recording video and will go into Sleep Mode to save battery power after 30 seconds of inactivity. When your camera is in Sleep Mode (indicated by 1 blinking green LED), press the Control Button once to awaken it or bump the gun with your hand. Bump either the stock or forend; this vibration will waken the ShotKam.

NOTE: If the ShotKam is in constant Sleep Mode for 1 hour, then it will turn off automatically. You must waken the camera (1 solid green LED) once per hour. Either bump the gun, take a shot, or press control button.

3. Take the Shot

Shoot within 30 seconds of wakening the camera, or bump the gun to reset the 30-second timer. You will see a blinking blue LED after the shot is taken to indicate that your shot has been saved. The ShotKam will save 3 seconds pre-shot and 3 seconds post-shot. Any shots taken within 9 seconds of each other will be saved on the same continuous video. Playback speed is 1/3 speed, therefore videos will be 18-30 seconds long.

Examples of hunts from Gen 3:

Goose and Doves:

Pigeon:

Duck and Goose:

Gen 3 cameras with a blue ring, red ring, or yellow ring on the back. Any older version of the Gen 3 or Gen 2 will not have this model. 

This mode allows you to continuously record video for 1 hour without recoil, like during a stealth hunt.

This mode is recommended for turkey or deer hunting, or driven boar hunts.

How to start Constant Record Mode:

1. Start with the ShotKam OFF. 
2. Quickly double-click the control button. You will see one green LED and one flashing blue LED indicating that your ShotKam is saving video.  
   
   
3. Click the control button once to end your constant recording. 

NOTE: The ShotKam Gen 3 will last 1-hour in Constant Record Mode. 

Learn how to use your ShotKam when hunting bigger game such as elk, moose, turkey, bear, antelope, caribou, bison, etc. Watch this 2-minute video on how to use ShotKam in a situation where you don't want to have to bump the gun to waken:

1.  Select Your Settings

Connect to the ShotKam’s Wi-Fi, open the ShotKam app, then tap the Settings icon. Select the “Ground Game” target type, then select your gun type: shotgun semi-auto, rifle bolt-action, rifle semi-auto, bow, crossbow, etc.

Finally, go into Wake-Up Sensitivity, then select "Sleep Disabled." Save these changes.

2. Once in the Field

When you expect to take a shot within the next 45 minutes, turn your ShotKam in Normal Shooting Mode with one click-and-release of the Control Button; one green LED will illuminate. On a full charge, the camera will now stay ON for 45 minutes and save any shots (blue LED after the recoil) taken during that time. You will not need to bump the gun before shooting like you do when bird hunting. 

3. Take the Shot

Shoot within 45 minutes of turning the camera ON, or turn the ShotKam OFF to conserve battery life if needed. You will see a blinking blue LED after the shot is taken to indicate that your shot has been saved. The ShotKam will save 15 seconds pre-shot (before the recoil) and 20 seconds post-shot (after the recoil) which is the maximum video length. This Ground Game setting automatically selects the longest video length available. Videos will be about 1 minute and 45 seconds long in 1/3 playback speed. Multiple shots taken within 10 seconds of each other will be saved as one long video.

Note: Keep the back cap firmly twisted on the camera to stop water from entering the USB port. The ShotKam is made of military-grade aluminum, so it is extremely durable and will endure all hunting environments. 

 

Examples of hunts from our customers

Moose:

Boar, Fox, and More:

Moose calf:

Whitetail - All throughout this video you'll see ShotKam shots:

Red stag:

Foxes:

If your Gen 3 WiFi disconnects when downloading videos: 

1. Check that your ShotKam is fully charged (at least 3 hours or overnight). 
2. Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together. 
3. Confirm your mobile device is compatible. Review compatible devices here.
4. Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates availble.
   
   
5. Check the app permissions: Follow steps in this article here.
6. If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists. 

If the WiFi continues disconnecting on a different mobile device, please email us at support@shotkam.com with a video of what you see on your device screen with the ShotKam itself in the video (in order to see the back LED lights). Use another device to record the video if needed.  

If your ShotKam app is closing or crashing when playing Gen 3 videos: 

1. Check that your ShotKam is fully charged (at least 3 hours or overnight). 
2. Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together. 
3. Confirm your mobile device is compatible. Review compatible devices here.
4. Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates availble.
   
   
5. Check the app permissions: Follow steps in this article here.
6. If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists. 

If the ShotKam app continues crashing while playing videos on a different mobile device, please email us at support@shotkam.com with a video of what you see on your device screen with the ShotKam itself in the video (in order to see the back LED lights). Use another device to record the video if needed.  

If you are seeing a black screen in the ShotKam app when calibrating your Gen 3 or taking a test recording: 

1. Check that your ShotKam is fully charged (at least 3 hours or overnight). 
2. Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together. 
3. Confirm your mobile device is compatible. Review compatible devices here.
4. Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates availble.
   
   
5. Check the app permissions: Follow steps in this article here.
6. If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists. 

If you do not see a black screen with a different mobile device, check if your device has a Mobile Device Management or security block installed: 

• iPhone or iPad security check instructions
• Android or Tablet security check instructions

If you are seeing an error message when exporting Gen 3 videos to your mobile device:

For iPhone

1. Open the Settings icon on your phone (gear icon)
2. Scroll down to your list of installed apps, then tap on the ShotKam App
3. Ensure that the app has all permissions toggled ON, then access to "All Photos". 
   Example on iPhone: 
   
   

If all app permissions are correct, try connecting your ShotKam to a different compatible mobile device (review Compatible Devices). 

Still seeing an error message? 

Please perform a Factory Reset on your ShotKam to restore the default WiFi settings: Factory Reset Instructions Here. 

If you cannot see the Gen 3 ShotKam's WiFi network on your mobile device: 

1. Check that your ShotKam is fully charged (at least 3 hours or overnight). 
2. Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together. 
3. Confirm your mobile device is compatible. Review compatible devices here.
4. Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates availble.
   
   
5. Check the app permissions: Follow steps in this article here.
6. If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists. 

If you are unable to see the ShotKam's WiFi network on a different device, we would like to check the WiFi configuration on your ShotKam. Please remove the twist-off cap and take a picture of the back face of your ShotKam (with USB port visible). Email this picture to support@shotkam.com for further troubleshooting. 

If your Gen 3 video download is moving very slowly or stuck at 0%: 

1. Check that your ShotKam is fully charged (at least 3 hours or overnight). 
2. Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together. 
3. Confirm your mobile device is compatible. Review compatible devices here.
4. Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates availble.
   
   
5. Check the app permissions: Follow steps in this article here.
6. If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists. 

If the slow download occurs on a different mobile device:

1. Perform a Factory Reset on your ShotKam: Click here for Factory Reset Instructions. 
2. Connect to the ShotKam mobile app, then click on “Test Recording.” 
3. Tap on the red button to start a recording, then tap the red button to stop after 3 seconds. 
4. Go back to the mobile app dashboard, and click on Watch Videos. Check if this 3 second video plays quickly.

If you are experiencing 0% Downloading on the following iPhone devices: 

• iPhone 14
• iPhone 14 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max 

This is a known issue with iPhone 14 firmware. Please email support@shotkam.com for instructions on how to resolve this firmware issue on your iPhone. 

If your Gen 3 is dying unexpectedly when using: 

1. Check if you are shooting in WiFi Mode or Normal Shooting Mode. The Gen 3 will only last 1 hour in constant WiFi Mode. We recommend shooting only in Normal Shooting Mode for optimal battery life (click control button once, one green LED light only). 
2. Check the temperatures you are shooting in. The Gen 3 operates between 38ºF (3ºC) and 110ºF (43ºC). Using it in very cold conditions may temporarily reduce battery life. Click here for more information. 
3. Perform this at-home Battery Test to check the battery health.
4. If your Gen 3 stays on for 45 minutes or more during the Battery Test, try the following: 
   • Clay Shooting: Adjust the Wake-Up Sensitivity in the settings on your ShotKam mobile app to “Less Sensitive.”Once adjusted, ensure the ShotKam is still waking up (solid green LED) when the gun action is closed. Please use an external battery pack at the range to recharge the battery if needed: Click here for battery pack recommendations
   • Hunting: Constant Record mode can use a significant amount of battery. We recommend bringing an external battery pack to the field to recharge the battery: Click here for battery pack recommendations
     

If your Gen 3 will not turn on or charge: 

1. Try rebooting your Gen 3.
2. If your ShotKam is still not turning on or charging, try replacing the USB cable. Purchase a new USB cable here: ShotKam accessories. 
3. If your Gen 3 is not turning on with a new cable, please email Support@ShotKam.com for further troubleshooting. 

Related Articles

• How can I do a battery test on my Gen 3

How to reboot or restart ShotKam Gen 3 

With the ShotKam Gen 3, there is a small hole at the back of the camera to perform a reboot. This is typically recommended if the LED light does not come on when plugged in and is most commonly caused by the camera running out of battery while saving a video. No data will be lost by rebooting.

1. Unscrew the back cap.
2. Straighten out one end of a paper clip.
3. Carefully insert the paperclip end into the small hole. Gently push the button to where you feel resistance, but don't press too hard.
4. Now turn the ShotKam ON with one click of the control button and you should see the LED light come on.

Will a reboot erase all of my videos?

No, the reboot will not erase your ShotKam videos. This is similar to restarting a computer, so you will not lose any data. All settings and calibration will remain the same. 

Please note that the Gen 3 turns off automatically after 1 hour of inactivity. Bump the gun or click the power button once per hour to restart the timer.

1. Charge your ShotKam for 3 hours. The red LED will stay solid once fully charged.
2. Disable sleep mode: Turn the ShotKam into Wi-Fi mode, then connect a smartphone or tablet to the ShotKam’s Wi-Fi. Open the ShotKam app, select the Settings icon (gear), tap on “Wake-Up Sensitivity,” then select “Sleep Disabled - Caution / 1 Hour Battery Life.”
3. Close the app and turn the ShotKam OFF.
4. Now, turn the ShotKam ON into Normal Shooting Mode (one click of the control button; 1 solid green LED).
5. Time how long it lasts before it turns off. A healthy battery should last 45 minutes in testing mode. Keep the camera in a cool room or under a fan. CAUTION: It will get hot; this is normal in test mode.
6. Important: Turn the "Wake-up Sensitivity" setting back to Normal before going back to the range.

We recommend shooting in Normal Shooting Mode (one green LED light), then turning the camera into WiFi Mode when you would like to download and watch videos. The ShotKam will last 1 hour in constant WiFi Mode, or 4-5 hours with sporadic WiFi use.

If your battery is not lasting 40-45 minutes during the battery test, please see Battery replacement information.

If you are getting long recordings or video of the ground, this typically means that your ShotKam is falsely detecting the action of your gun closing as a recoil. You should not see a blue LED light after the action is closed. Try closing the gun action more gently, if possible.

If you're still seeing the blue LED come on when you close your action:

1. Connect to your ShotKam app and select the Gear icon to enter your settings.
2. Scroll down and select "Recoil Sensitivity."
3. Change this setting to "Less Sensitive." 

Press "Save" once you've made this change. This will cause the ShotKam to be less sensitive to any movements, and you should no longer see videos of the ground. 

If you are still experiencing issues, please contact Support@ShotKam.com for assistance. 

If you purchased your Gen 3 from May 2021 to December 2021 and are experiencing missed recordings, please click here. 

For all other ShotKam cameras, follow these steps: 

1. Shoot in Normal Shooting Mode (one quick click, one green LED), not WiFi Mode (hold button 3-5 seconds). We recommend Normal Shooting Mode so each of your shots will save automatically to your ShotKam's internal memory.
2. Ensure your ShotKam is fully charged (at least 3 hours or overnight).
3. Perform these at-home tests to check that your ShotKam is functioning well:
   • Processor Recording Test - Checks that each shot is saving normally. 
   • Battery Test - Checks battery health.
4. If the above tests are normal, be sure to take your shot when the ShotKam is awake (one solid green LED light only).
   • Clay Shooting: Take your shot within 20 seconds of closing the gun action. The ShotKam will go into Sleep Mode (slow flashing green) after 20 seconds of inactivity, so either close the action or bump the gun to waken before shooting.
   • Hunting: Be sure to bump the gun with your hand before taking your shot. Bumping the gun is required to wake the ShotKam out of Sleep Mode, then your shot will save automatically. See Hunting with Gen 3. 
5. For over-and-under shotguns, try adjusting the Recoil Sensitivity setting in the ShotKam mobile app to “Very Sensitive”. 

Note: For missed recordings on semi-auto or pump action shotguns, please email support@shotkam.com for additional troubleshooting. 

For Gen 4 ShotKam, update the time/date with these steps here.

Do you have missed recordings or date folder of 01-01-2020 on your Gen 3?

Connect your ShotKam to a computer, then check for a dated folder called 01-01-2020 or earlier. If you see that folder, then your recent videos will be saved there, but we will need to service your ShotKam free of charge. This only affects orders placed from May 2021 to December 2021. 

If this applies to you, then follow our return instructions below. Once it arrives to our facility, please allow us 1 business day to process the deliveries. We will then email you a confirmation of receiving your ShotKam. 

Return for Free Servicing*:

* Exclusively applies to orders from May 2021 to December 2021.

Return your camera tube to us and include each of the following in your package:

1. Your ShotKam tube only. Important: No brackets, case, or accessories - only the camera tube. Please keep the orange cap on for lens protection and a piece of bubble wrap or newspaper around the camera tube will be enough protection.

2. Click here to download and print the Return Authorization Form. This form must be completed and inside the return package.

Ensure your name is on the outside of the package and then ship it to:

ShotKam RPL-UW
6590 East Rogers Circle
Boca Raton, FL 33487
United States
+1 561 961 0032

Recommended post is local post or another courier that is convenient for you (except DHL). Do not ship with DHL as they cannot ship our product. 

• Please ship uninsured with tracking
• Keep your tracking number, but we assume the liability of you shipping it uninsured.
• The lithium-ion battery does not need to be declared as a dangerous good since it is under the threshold for declaration.

Please don't hesitate to email us if you need anything in the meantime: Support@shotkam.com. 

Recommended articles:

- Why am I missing recordings?

- How can I watch videos on my computer?

If you are missing shots on video, then you can test the processor which is the internal component responsible for recording video.

Reminder: When using the ShotKam, the blue LED will only blink after the recoil. Click the camera on with a quick click of the control button (solid green LED), then your shot needs to be taken within 20 seconds in order to be saved. If you are doing exactly that and you are still missing recordings on "Very Sensitive" Recoil Sensitivity, then perform this at-home processor reset test below.

Use the new ShotKam App (icon below) to connect to the WiFi, open Shooting Settings, then Advanced Settings, then select Recoil Sensitivity: Very Sensitive. Download the new app from Google Play Store or App Store.

Processor Test:

1. Remove the ShotKam from your gun and place the orange lens cap on the tube.
2. Hold the camera tube (no brackets) face-down so that the orange lens cap is towards the floor.
3. Turn the ShotKam ON (one quick click, one solid green LED).
4. Simulate a recoil by hitting the camera tube (with orange cap on) hard onto the floor. This will not damage the camera as it is less force than a recoil.
5. If the blue LED comes on, that indicates the "recoil" was saved. Or do you see the LED light turn OFF and restart?

If it consistently saves the video with each bump (blue LED), then the A12 Video Processor is working as expected and there is no problem. If your ShotKam turns off and restarts with the hit, then contact us at Support@Shotkam.com. This indicates an error on the processor. 

Important: Ensure that you do not have the "Playback Speed" on 1/6 and the "Video Resolution" on 720p x 180fps at the same time. If you do, return the Playback Speed to Normal, then this will resolve any issues with missed recordings.

If your ShotKam has a solid green LED light:

Your ShotKam is in Normal Shooting Mode (not Wi-Fi Mode). Normal Shooting Mode should be used while the camera is mounted onto your gun. Your ShotKam is ready to record videos and save them to its internal memory.

If your ShotKam has a flashing green LED light: 

Your ShotKam is in "Sleep Mode" to conserve battery. Either click the control button, bump the gun, or close the action to waken it (solid green).

If your Gen 3 has a green ring on the back (around the back face where the control button is located), this also may indicate low battery. 

Suggested articles: 

• How to record videos at the range
• Testing the battery
• How long does the battery last

If your ShotKam is displaying two yellow LEDs in WiFi Mode (none turn green), please perform a Factory Reset.

The factory reset will delete all videos from your ShotKam and restore all settings to default. To save your videos first, please click here: Save videos on your computer. 

Factory Reset Instructions:

1. With the ShotKam plugged into your computer, open File Explorer or Finder and then click on the SHOTKAM device (where you normally go to view your videos) in the left-hand column. For Windows computers, scroll down under "This PC" section. 
2. Show any hidden files on your ShotKam using the following options depending on whether you have a Mac or Windows computer:
   
   • If you have a Mac: When the SHOTKAM device is open in Finder (you will see a MISC folder, ShotKam folder, and some links), hold down on your keyboard Shift + Command + . (period). When you hold down these three keys, the hidden files on your ShotKam should now appear. Proceed to Step 3. 
   • If you have a Windows PC: In File Explorer, click View in the top bar > Options icons (click the little down arrow) > View (middle tab in the Folder Options) > Click on "Show hidden files, folders, and drives." Here's a quick Windows tutorial of what this looks like. Proceed to Step 3. 
3. Highlight and delete every single file on the SHOTKAM device including any hidden files. Make sure it is completely empty. 
4. Empty the Trash Bin (Mac) or Recycle Bin (Windows) on your computer. 
5. Safely eject the ShotKam Camera from your computer, then turn the ShotKam on into Wi-Fi Mode (yellow LED + green LED). The camera will automatically recreate all the necessary files, so you do not need to replace any of them. 

Your ShotKam Camera has now been restored to factory default settings. Watch this step-by-step tutorial for additional help: 

Flashing Yellow and Solid Green

If your ShotKam is showing yellow and green LED lights, it is successfully in WiFi Mode. Once the yellow LED begins to flash, the ShotKam is connected to the ShotKam app on your mobile device. This mode can be used ro change settings, align your reticle, and watch videos in the ShotKam mobile app.

If one of the LED lights does not turn green (LEDs stay yellow), please click here for more information. 

Flashing Yellow and Flashing Green

If your ShotKam is showing flashing yellow and flashing green LED lights in WiFi Mode, this may indicate that your ShotKam's battery is low. Please fully charge your ShotKam. 

Suggested Articles

• Downloading the ShotKam mobile app
• Attaching, calibrating, and user modes
• How to fully charge your ShotKam

Flashing Red and Blue Together

If your ShotKam is flashing red and blue LED lights simultaneously, this means that the ShotKam's memory is full. 

Since the ShotKam will not enter WiFi mode when the memory is full, the videos have to be deleted using a computer. For information on how to transfer videos to a computer and delete them from your ShotKam, please click one of the applicable links below:

• How to save and delete videos using Windows PC
• How to save and delete videos using Mac 

Once the videos are deleted, ensure you empty the Trash or Recycle Bin while the ShotKam is still plugged into your computer. This will permanently delete the files. Safely eject the ShotKam when finished (How to Safely Eject).

Solid Red and Blue (NOT Flashing)

If your ShotKam is showing solid red and blue LED lights (or if one LED light is flashing while the other is solid), please email Support@ShotKam.com for additional troubleshooting steps. 

While Charging

If your Gen 3 is flashing red, blue, green, and yellow LED lights while on charge, this is likely due to a power surge. Please charge your ShotKam with a different USB cable: Click here to purchase a replacement USB cable. 

During Normal Use

If your Gen 3 is flashing red, blue, green, and yellow LED lights during normal use (such as WiFi Mode or Normal Shooting Mode), please email Support@Shotkam.com for additional troubleshooting steps. 

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If your Gen 3 is still flashing red after charging, or solid red then shutting OFF:

1. Try replacing the USB cable. Buy a replacement cable here: ShotKam accessories. 
2. Conduct an at-home Battery Test to check the battery. 
3. If your Gen 3 stays on for 45 minutes during the test, the battery is performing well. Be sure to fully charge your ShotKam (at least 3 hours) before shooting.  

If your Gen 3 dies before 45 minute during the test, please email support@shotkam.com for battery replacement information.