Overview
Some Gen 3 ShotKam models (5+ years old) may automatically save new recordings into a folder dated in the year 2018 (for example, 01-01-2018 or another 2018 date) starting in 2026. This is due to a limitation in the internal clock, which was originally programmed through the year 2025. Beginning in 2026, the camera’s date resets to 01-01-2018.
Important:
To check for this issue, you must connect your ShotKam to a computer. The ShotKam mobile app does not display the folder year, so the 2018 date will not be visible in the app; only a computer will show it.
Your ShotKam is still recording normally. This issue only affects the date labeling of folders — not video performance, clarity, or functionality.
Why Is This Happening?
The Gen 3’s internal clock was designed with a date range that ends in 2025. Once that limit is reached, the date automatically resets to a default start point (01-01-2018).
The camera continues operating as normal — only the folder date is affected.
Your Options
✅ Option 1 – Manually Rename the Folder (Recommended)
After each shooting session:
Connect your ShotKam to a computer.
Open the folder dated in 2018.
Rename the folder to the correct shooting date.
This takes just a few seconds and keeps your files organized. We recommend this option for most customers since it’s simple and requires no shipping.
🔄 Option 2 – Trade In for a Gen 4
You may trade in your Gen 3 and receive an upgrade discount toward a Gen 4 model.
The Gen 4 includes:
Updated hardware
Extended clock functionality
Improved battery performance
👉 Click here for trade-in details.
Frequently Asked Questions
Is my ShotKam broken?
No. Your camera is fully functional. The issue only affects how folders are dated.
Are my videos still recording correctly?
Yes. Video quality and recording performance are unchanged.
Will this affect video playback?
No. Videos can still be viewed and transferred normally.
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