Factory resetting the ShotKam

Learn how to restore your ShotKam to factory default settings while troubleshooting common issues. 

Same steps for Gen 4, Gen 4 Mini, and Gen 3 ShotKams

Follow the steps below to reset all the configuration files on your camera with factory defaults. 

Factory Reset Instructions:

1. Connect Your ShotKam
   • Plug the ShotKam into your computer.
   • Open File Explorer (Windows) or Finder (Mac), then locate the "SHOTKAM" device.
2. Reset the Configuration File
   • Open the file named shkmcfg.ini using a text editor (e.g., Notepad on Windows or TextEdit on Mac).
   • Replace the first number in the file with 9 and save your changes.
3. Enable Hidden Files
   • Mac: Press Shift + Command + . (period) in Finder to show hidden files.
   • Windows: Open File Explorer, go to View > Options > View tab, and select "Show hidden files, folders, and drives".
4. Delete All Files
   • Delete all files in the "SHOTKAM" folder, including hidden files.
5. Empty the Trash/Recycle Bin
   • Mac: Empty the Trash.
   • Windows: Empty the Recycle Bin.
6. Safely Eject the ShotKam
   • Safely eject the ShotKam from your computer.
7. Turn On Wi-Fi Mode
   • Turn on the ShotKam in Wi-Fi Mode (yellow + green LED). The device will automatically recreate all the necessary files.
8. Factory Reset Complete
   • Your ShotKam is now restored to factory defaults. Watch the tutorial video below for additional help: 

Suggested Articles: 

• How to safely eject ShotKam
• How to connect to ShotKam's WiFi