Mac Computers with M1 or M2 chip and USB-C Port

Learn how to connect ShotKam to MacBook Pro using a USB-C to USB adapter. Follow steps for Macs with M1/M2 processors and recommended adapters.

USB-C Port on Mac

The MacBook Pro computers have a USB-C connector port that requires a special adapter in order to plug in a USB cable (provided by ShotKam for charging the camera). The specification for the correct adapter is: USB-C to USB adapter (recommended brand listed below). This will allow the ShotKam's provided USB cable to connect to your MacBook Pro. 

USB-C Port:

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M1 and M2 Processor Macs:

If your Mac computer with M1 or M2 processor does not recognize the ShotKam, then this issue is caused by Apple's Handshake protocol. We have thoroughly tested this issue and found the following requirements: 

  • MacOS Ventura 13.5 or later 
  • Recommended LENTION brand adapter 

Apple products can be recognized by the Mac without the Lention adapter, but non-Apple products can not. If you plug a ShotKam, GoPro, etc. using an Apple adapter, then the videos will be denied. You must purchase the specific recommeded adapter below.

Please ensure you have MacOS Ventura 13.5 or later installed on your computer. To confirm your MacOS version, click here for instructions. Next, purchase either of the following USB-C adapter to connect your ShotKam:

LENTION Brand Adapter 

LENTION Adapter

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