Setup and Calibrating
Learn how to download the ShotKam app on iOS and Android mobile devices. Follow our step-by-step guide for an easy setup process.
Step 1: Fully charge your ShotKam, then visit the App Store or Google Play Store on your iPhone, iPad, Android phone, or tablet.
Step 2: Search for "ShotKam," then select "Get" or "Install." The latest app will have the following icon:
Step 3: Once downloaded, connect to the ShotKam WiFi and open the ShotKam app:
1. Open the ShotKam app and select Connect Your ShotKam. With the ShotKam off, hold the control button down for 3-5 seconds, then release. You will see two yellow LED lights, then one will turn green.
2. Select the "ShotKam" network on your mobile device's WiFi or Connections settings.
NOTE: You will see "Unsecured Network" or "No Internet Connection." This is normal.
3. Return to the ShotKam app. You can now adjust the ShotKam settings, view videos, and align the reticle. The reticle is the red dot or crosshair seen in our videos.
Step 4: Create a short test recording to test the video download process:
Tap on "Test Recording" within the app to manually start and stop a recording. Once done, download and play the video in the "Watch Videos" section of the mobile app. Videos over 3 minutes in length are recommended to watch on a computer (instructions here).
Follow these steps to mount the ShotKam Gen 4 and Gen 4 Mini to your barrel and calibrate the reticle. Our comprehensive guide covers mounting, aligning the reticle, and selecting shooting modes for optimal performance.
Attach the ShotKam to your barrel
Begin with your shotgun or rifle unloaded. Next, follow these steps:
1. Loosen the silver screw on your quick-release mount with the provided Allen tool.
2. Position your ShotKam between 3 and 7 inches back from the muzzle; wherever feels comfortable to the balance of your gun. The lens must be at least 3 inches back from the muzzle in order to prevent debris from touching the lens. Do not attach over porting holes on a ported barrel.
3. Align the ShotKam directly under your barrel (the USB port will be facing up, closest to the barrel). Tighten the silver screw firmly.
Note: If you see the barrel in the top of your ShotKam videos, then either move the camera closer to the muzzle, or choose a more narrow (zoomed-in) field-of-view.
Calibrate the reticle (video crosshair)
To align the ShotKam's reticle to your Point-of-Aim, follow these steps:
1. Rest your gun on a gun bag, then aim the bead of your gun at a stationary target 30+ yards away. Ex. the corner of a trap house, or a sign 30+ yards away.
2. Open the ShotKam app and select "Calibrate Device."
3. To move the reticle, hold down the arrows for 3 to 4 seconds and release. Be sure to allow for a brief WiFi delay because the reticle moves one pixel at a time per second.
4. Repeat step 3 until your reticle is centered over your target (where your gun is aimed).
Learning user modes and settings
In the ShotKam mobile app, you can adjust your Target Type, Shooting Device, Video Format, and more.
Click here to Customize your ShotKam settings.
Customize your ShotKam Gen 4 and Gen 4 Mini settings for a personalized shooting experience. Learn how to adjust reticle styles, video formats, sensitivity levels, and more.
User modes and settings
Shooting Device options in the ShotKam app:
- Shotgun: Over-and-under, Semi-Auto, Pump
- For side-by-side shotguns, please use the Over-and-under setting.
- Rifle: Semi-Auto, Bolt/Single
- Bow/ Crossbow
Clays (Default Setting):
- Video Resolution: 2.7k at 120 fps. 3x Zoom.
- Sleep Mode: Initiates after 20 seconds inactivity to conserve battery (open/ close the gun's action or press the control button to waken).
- Normal Recording Time: 2 seconds pre-shot and 1 second post-shot. Videos will be 9-15 seconds long in 1/3 playback speed. Multiple shots taken within 5 seconds of each other will be saved as one long video.
Flying Birds:
- Video Resolution: 2.7k at 120 fps. 3x Zoom.
- Sleep Mode: Starts after 30 seconds of no shooting to save battery (close the gun's action, press the control button, or bump the gun to waken).
- Normal Recording Time: 3 seconds pre-shot and 3 seconds post-shot. Videos will be 18-30 seconds long in 1/3 playback speed. Multiple shots taken within 9 seconds of each other will be saved as one long video.
Ground Game:
- Video Resolution: 1080p at 120 fps. 4x Zoom.
- Sleep Mode: Initiates after 300 seconds (5 minutes) of inactivity to conserve battery (open/ close the gun's action, press the control button, or bump the stock of the gun to waken).
- Normal Recording Time: 15 seconds pre-shot and 20 seconds post-shot.
- Videos will be about 1 minute and 45 seconds long in 1/3 playback speed. Multiple shots taken within 10 seconds of each other will be saved as one long video.
How To Adjust Zoom on Gen 4 and Gen 4 Mini
The Gen 4 and Gen 4 Mini have digital zoom, so it will automatically zoom based on your target (Clays, Flying Birds, or Big Game). If needed, you can change the zoom and field-of-view on your ShotKam with the ShotKam mobile app.
1. Connect to the ShotKam's WiFi and open the newest ShotKam mobile app.
2. Select Shooting Settings, then tap on Advanced Settings.
3. Choose "Video Format," then you will see multiple options to adjust the magnification. Click here to learn more about each format.
Reticle options
The ShotKam's patented reticle (crosshair or red dot) is customizable, so you can move it, select the style you want, or turn it off completely.
ShotKam App ➡ Shooting Settings ➡ Reticle
-
Red Dot: Popular choice because it resembles the gun bead.
-
Black Crosshair: Most popular choice for clay shooting against grass or sky.
-
Red Crosshair: Recommended for fixing a canted mount.
If you would like to remove the reticle, select Reticle OFF. This will not affect videos already saved.
Recommended articles:
Get detailed instructions to record and watch ShotKam Gen 4 and Gen 4 Mini videos at the range. Follow steps to capture and review your shooting footage.
When ready to shoot
Charge your ShotKam for at least 3 hours or overnight.
Step 1: Turn ON with One Click
Start with the ShotKam off (no LED lights). Turn the ShotKam on with one click of the control button. You will see one yellow LED light that will turn to solid green, which indicates that your camera is ready to record. This is called "Normal Shooting Mode."
- Brief yellow light = warming up.
- Solid green light = ready to record and save your videos.
Step 2: Sleep Mode
After 20 seconds of inactivity (no recoil or action opening/ closing), the camera will go into "Sleep Mode" to conserve battery. You do not have to turn the camera OFF between stations because it will be in Sleep Mode.
- Slow flashing green LED light = Sleep Mode.
Step 3: Waken and Shoot Within 20 Seconds
When ready to shoot, close the action, then shoot within 20 seconds. The force of the action closing will wake the camera from Sleep Mode (the green LED light will be solid). Bump the gun or open/ close the action to restart the 20 second timer.
Once you take your shot, you will see a flashing blue LED to indicate that your shot is saving. You can keep shooting while the blue LED light flashes.
- Blinking blue LED = Appears after the recoil to indicate your shot was saved
To easily understand the ShotKam, watch a quick 2-minute video explanation:
Step 4: Watch your ShotKam Videos at the Range
To watch your videos, connect to the ShotKam's WiFi network on your mobile device and open the ShotKam app. Next, select Watch Videos and you will see your shots organized by date and time. Tap on the video would like to view and press Play.
To go frame-by-frame, use the tick bar at the bottom of the screen to scroll forward and backward.
NOTE: When viewing your footage, this is a temporary download and your videos are only viewable while connected to the ShotKam app. To save a video onto your device's Photo Library, click here for more information.
Here is a quick video on how to play your footage:
Battery and Specs
Optimize your ShotKam Gen 4 and Gen 4 Mini with the best zoom and video format settings. Our guide explains how to adjust video resolution, frame rates, and zoom levels for clear recordings.
Magnification Zoom
The Gen 4 and Gen 4 Mini have digital zoom, which means that it will automatically zoom based on your target (clays, flying birds, or big game). Both the Gen 4 and Gen 4 Mini intelligently adjusts the video resolution when it zooms in order to preserve the video quality.
Multiple zoom settings are available, including Wide field-of-view up to 8x Zoom, which you can easily change in the ShotKam mobile app's Advanced Settings. To learn how to adjust the zoom, click here.
Video Resolution and Frame Rate
The default setting is a 30° Field-of-View with a resolution of 2.7 K at 120 frames per second (ultra-high definition). Up to 4K resolution is available.
All Zoom, Resolution, Frames Per Second, and Field-of-View options:
- 4K at 60 fps | 2x Zoom (Wide Angle) = 44° FOV
- 2.7K at 120 fps | 3x Zoom = 30° FOV
- 1080p at 120 fps | 2x Zoom (Wide-Angle) = 44° FOV
- 1080p at 120 fps | 4x Zoom = 21.8° FOV -- This is the same FOV as Gen 3
- 720p at 120 fps | 6x Zoom = 15° FOV
- 540p at 120 fps | 8x Zoom = 11° FOV
Playback Recording Speed
The playback speed can be adjusted, but we recommend leaving it on the default "Normal" speed. The ShotKam records 120 frames per second in Ultra Full HD, then as it saves the video onto the internal memory card, it slows each video down to 1/3 speed. The purpose of this is to mimic how the human eye perceives a moving target (in one-third speed) and is unique to ShotKam's design. If you record a video with your iPhone and play it back, the target will look extremely fast. If you watch a ShotKam video, the target will look exactly like how you perceived it when shooting.
This means that your videos will play back at 40 frames-per-second which is perfect for a smooth video and clear understanding. We recommend keeping this "Normal", but you can adjust this setting within the ShotKam mobile app as follows:
- Slower (1/2 speed of "Normal"): The video will play 16.6 frames per second and be very slow.
- Faster (2x speed of "Normal"): The video will play 66.6 frames per second and be fast.
- Full Speed: The video will play 100 frames per second and be extremely fast. This is not recommended as most devices cannot process such a high data-rate.
Recommended Articles:
All technical specs of the ShotKam Gen 4 Mini. Find detailed information on dimensions, resolution, frame rates, battery life, memory, and more.
For Gen 4 specs, click here.
Gen 4 Mini Technical Specs
Read below for a full list of specifications for the ShotKam Gen 4 Mini camera. For a side-by-side comparison of all models, click here.
Weight:
The Gen 4 Mini camera and mount weigh 5.2 oz total (148 grams). The camera alone is 105 grams, then the mount alone is 43 grams.
Dimensions:
Diameter of 1.2” (3.04 cm) and a length of 4" (10.1 cm).
Video Format:
MP4 Video format.
Video Resolution and Frame Rate:
The default is set to 2.7K at 120 frames-per-second. Additional resolution options:
- 4K at 60 frames-per-second | 2x Zoom (Wide Angle).
- 2.7K at 120 frames-per-second | 3x Zoom.
- 1080p at 120 frames-per-second | 2x Zoom (Wide-Angle).
- 1080p at 120 frames-per-second | 4x Zoom.
- 720p at 120 frames-per-second | 6x Zoom
- 540p at 120 frames-per-second | 8x Zoom.
Durability:
The ShotKam and mounts are military-grade aluminum. Built to endure all shooting scenarios, including hunting.
Memory Capacity:
The Gen 4 Mini has an internal 128 GB memory, which can hold up to 3,000 clay videos, 1,500 flying bird videos, or 300 ground game videos. If your ShotKam’s memory is full, you will see flashing red and blue LED lights. To delete old videos, please visit: How do I delete old videos off of my ShotKam with my mobile device?
Battery Life While Shooting:
Rechargeable, non-removable lithium-ion battery. Charge the ShotKam overnight before shooting.
- Clay shooting: 4-5 hours
- Hunting: 5-6 hours
- Constant Wi-Fi Mode: 1 hour
- Constant Record Mode: 1 hour
NOTE: You can charge using an external battery as long as you use the provided USB-C cable.
Operating Temperature:
14° to 104° F
(-10° to 40° C)
WiFi:
The ShotKam includes a built-in WiFi antenna, allowing you to connect your camera to any Smartphone, iPad, or Tablet directly in the field. No external WiFi source is required. The ShotKam's WiFi network will show up in the Networks or Connections settings on your device. There's no need for additional data, hotspot, or Bluetooth. Even in remote areas, you can review your footage with just your mobile device and the ShotKam.
Waterproof:
IPX 6 rating. 100% weatherproof when rear cap is securely fastened to protect the USB-C port. It can endure rain or accidental submersion, but is not designed for underwater recording.
Made in USA:
Optimize your ShotKam’s battery life with this guide on best practices for charging, power-saving modes, and troubleshooting issues. Learn how to extend battery life on the Gen 4 and Gen 4 Mini for uninterrupted shooting in the field or at the range.
Charging Your ShotKam
Charge your ShotKam for at least 3 hours or overnight before going to the range. The ShotKam has an internal Real Time Clock to record the date and time, so there is a slow power drain even when not in use.
The ShotKam will shut OFF automatically when in Sleep Mode for over 2 hours. If you do not close the action, bump the gun, or take a shot for two hours, it will automatically shut off to conserve battery.
What is the expected battery life?
Clay Shooting:
- Gen 4 Mini: Lasts 4-5 hours, or about 150 recoils/shells on a full charge.
- Gen 4: Lasts 15 hours, or about 350 recoils/shells on a full charge.
Any shots taken within 5 seconds of each other will save on the same video. If you are shooting true or report pairs, they will save on one video. Example: If you are shooting pairs and use 200 shells, you will have 100 videos saved. Click here to learn how to operate the ShotKam at the clay target range.
Hunting:
- Gen 4 Mini: Lasts 5-6 hours, or about 100 recoils/ shells on a full charge.
- Gen 4: Lasts 12 hours, or about 225 recoils/ shells on a full charge.
Any shots taken within 9 seconds of each other will save on the same video. Example: If you load 3 cartridges and shoot a triple, they will all save on the same video. Click here to learn how to hunt with the ShotKam.
Constant Record Mode:
- Gen 4 Mini: Lasts 1 hour if recording a constant video.
- Gen 4: Lasts 2 hours if recording a constant video.
Constant WiFi Mode:
- Gen 4 Mini: Lasts 1 hour in constant WiFi Mode.
- Gen 4: Lasts 2 hours in constant WiFi Mode.
WiFi mode will drain the battery more quickly, so we recommend always shooting in “Normal Shooting Mode” (one green LED light). Only use WiFi Mode intermittently to download videos while in the field or at the range. Learn how to use the ShotKam mobile app here.
Related articles:
Learn how to properly charge your ShotKam Gen 4 and Gen 4 Mini battery with our step-by-step guide. Discover tips for maintaining battery health, optimal charging times, and troubleshooting common issues.
Charging your ShotKam
Use the provided USB-C cable to charge your ShotKam. Insert the USB-C end into the port on your camera (unscrew the rear cover), then plug in the USB-A end into a wall adapter, computer, or car port. You can leave the ShotKam on charge overnight; this will not harm the battery.
Charging LED sequences:
= Flashing means charging
= Solid means fully charged
The LED will stay solid red once fully charged. Always leave it on charge for at least 3 hours, or overnight before going shooting. Keeping your ShotKam plugged in will not damage the battery.
Note: The ShotKam automatically turns off when charging, so you cannot charge it and record videos at the same time.
How should I store it during off-season?
Store your ShotKam in temperatures between 32º and 95ºF (0º and 35º C). Be sure to recharge your ShotKam every 2 to 3 months for optimal battery health.
To learn more about operating temperatures, using an external battery pack, and battery replacements, please refer to:
Related articles:
- How long does the battery last while shooting?
- How can I test my battery?
- How can I get a battery replacement?
- Can I use an external battery pack to charge the camera?
- Will the camera work in cold weather?
Explore the technical specs of the ShotKam Gen 4. Find detailed information on resolution, frame rates, battery life, storage capacity, and more.
For Gen 3 specs, click here. To compare tech specs of both models, see Compare Models.
Gen 4 Technical Specs
Read below for a full list of specifications for the ShotKam 4 camera. For a side-by-side comparison of both models, click here.
Weight:
The Gen 4 camera plus mount together weigh 6.5 oz total (184 grams). The camera alone is 156 grams, then the mount alone is 28 grams. All mounts weigh approximately the same.
Dimensions:
Diameter of 1.25” (3.18 cm) and a length of 4.25” (10.8 cm).
Video Format:
MP4 Video format.
Video Resolution and Frame Rate:
There are multiple video resolution and frame rate options, with up to 4K resolution available. The default is 2.7K at 120 frames-per-second. Here are all options:
- 4K at 60 frames-per-second | 2x Zoom (Wide Angle).
- 2.7K at 120 frames-per-second | 3x Zoom.
- 1080p at 120 frames-per-second | 2x Zoom (Wide-Angle).
- 1080p at 120 frames-per-second | 4x Zoom.
- 720p at 120 frames-per-second | 6x Zoom
- 540p at 120 frames-per-second | 8x Zoom.
Durability:
The ShotKam's camera body and mounts are aircraft-grade aluminum. It is boldly built to withstand all shooting environments, including hunting.
Memory Capacity:
The ShotKam has an internal 128 GB memory, which can hold up to 3,000 clay videos, 1,500 flying bird videos, or 300 ground game videos. If your ShotKam’s memory is full, you will see flashing red and blue LED lights. To delete old videos, please visit: How do I delete old videos off of my ShotKam with my mobile device?
Battery Life While Shooting:
The upgraded battery is built inside of the ShotKam (not removable). Charge the ShotKam fully overnight before shooting.
- Clay shooting: 14-15 hours
- Hunting: 15 hours
- Constant Wi-Fi Mode: 2 Hours
- Constant Record Mode: 2 Hours
NOTE: You can use an portable battery pack to charge your ShotKam if you use the provided USB-C cable. Our USB-C cable decreases the voltage to 5 volts, so you can safely charge it with any portable battery with a USB port.
Operating Temperature:
14° to 104° F
(-10° to 40° C)
WiFi:
There is a WiFi antenna built into the ShotKam, so you can connect your camera to any Smartphone/ iPad / Tablet while in the field. You do not need any other source of WiFi. The ShotKam's WiFi network will appear in your device's Networks or Connections options. You do not need any other source of data, hotspot, or Bluetooth—you can be in a totally secluded area and still review your footage. You simply need your mobile device and the ShotKam.
Waterproof:
IPX 6 rating. ShotKam is 100% weatherproof when the rear cap is on tightly, to protect the USB port. The ShotKam can withstand rain or accidental submersion in the field, but it cannot be used underwater.
Made in USA:
We are proud to say the ShotKam is made in the USA. Every order is packaged and shipped from our Headquarters in Boca Raton, Florida. Watch how your ShotKam is machined, built, and examined by our team.
Hunting
Follow these instructions to bird hunt with ShotKam Gen 4 and Gen 4 Mini— ducks, goose, grouse, dove, upland, crane, waterfowl, pheasant, partridge, quail, and more. Step-by-step guide for settings, waking from sleep mode, and video tips.
How to Bird Hunt with Gen 4 and Gen 4 Mini
Always ensure the rear screw on cap is firmly twisted on the ShotKam to protect the charging port. The ShotKam is made of aircraft aluminum, so it is highly durable and will withstand all hunting situations.
NOTE: This tutorial was filmed for our ShotKam Gen 3, but the Gen 4 operates the same way while hunting.
1. Select Your Settings
Connect to the ShotKam’s WiFi, open the ShotKam app, then select Shooting Settings. Choose the correct shooting device, then select the “Flying Birds” target type.
Ensure the wake-up sensitivity setting is set to Normal, and that the video format is set to 2.7k at 120 fps. Save any changes.
2. Once in the Field
Turn your ShotKam on into Normal Shooting Mode with one quick click of the control button; you will see one green LED light. When solid green, the camera is now recording video and will go into Sleep Mode to save battery power after 30 seconds of inactivity. When your camera is in Sleep Mode (indicated by 1 blinking green LED), press the control button once to awaken it or bump the gun with your hand. Bump either the stock or forend; this vibration will waken the ShotKam.
NOTE: If the ShotKam is in constant Sleep Mode for 2 hours, then it will turn off automatically. You must waken the camera (1 solid green LED) once per hour. Either bump the gun, take a shot, or press control button.
3. Take the Shot
Shoot within 30 seconds of wakening the camera, or bump the gun to reset the 30-second timer. You will see a blinking blue LED after the shot is taken to indicate that your shot has been saved. The ShotKam will save 3 seconds pre-shot and 3 seconds post-shot. Any shots taken within 9 seconds of each other will be saved on the same continuous video. Playback speed is 1/3 speed, therefore videos will be 18-30 seconds long.
Examples of hunts from Gen 3:
Goose and Doves:
Pigeon:
Duck and Goose:
Suggested Article:
- Hunting big game animals? Click here for deer, moose, etc
Use Constant Record Mode on your ShotKam Gen 4 and Gen 4 Mini for uninterrupted video recording. This mode allows manual recording without the need for recoil, such as for turkey hunting, deer hunting, or driven boar hunts.
All Gen 4 cameras will have Constant Record Mode option.
How to start Constant Record Mode
- Start with the ShotKam OFF.
- Quickly double-click the control button. You will see one green LED and one flashing blue LED indicating that your ShotKam is saving video.
- Click the control button once to end your constant recording.
-
- Gen 4: Lasts 2-hours in Constant Record Mode.
- Gen 4 Mini: Lasts 1 hour in Constant Record Mode.
Recommended Articles
Learn to use ShotKam Gen 4 and Gen 4 Mini for hunting elk, moose, turkey, and more. Watch a 2-minute video on using ShotKam without bumping the gun to waken.
How to Ground Game Hunt with Gen 4 and Gen 4 Mini
1. Select Your Settings
Connect to the ShotKam’s Wi-Fi, open the ShotKam app, then tap the Settings icon. Select the “Ground Game” target type, then select your gun type: shotgun semi-auto, rifle bolt-action, rifle semi-auto, bow, crossbow, etc.
Finally, go into Wake-Up Sensitivity, then select "Sleep Disabled." Save these changes.
2. Once in the Field
When you expect to take a shot, turn your ShotKam in Normal Shooting Mode with one click-and-release of the Control Button; one green LED will illuminate. On a full charge, the camera will stay on:
- Gen 4: about 2 hours.
- Gen 3: about 45 minutes.
It will save any shots (blue LED after the recoil) taken during that time. You will not need to bump the gun before shooting like you do when bird hunting.
3. Take the Shot
Turn the ShotKam ON and be ready to shoot within the battery life of your model (45 minutes for Gen 3, 2 hours for Gen 4). To conserve battery, switch the ShotKam OFF when not in use.
After a shot, a blinking blue LED indicates your shot has been saved. The ShotKam records 15 seconds before and 20 seconds after the shot.
- Videos will be 1 minute and 45 seconds at 1/3 playback speed (maximum video length).
- Multiple shots within 10 seconds are saved as one continuous video.
Note: Keep the back cap firmly twisted on the camera to stop water from entering the USB port.
Examples of hunts from our customers
Moose:
Boar, Fox, and More:
Moose calf:
Whitetail - All throughout this video you'll see ShotKam shots:
Red stag:
Foxes:
Suggested Articles:
-
- Bird hunting with ShotKam (duck, goose, dove, etc)
- How to mount ShotKam to your rifle
- How to mount ShotKam to your bow
WiFi or App Issue
Troubleshoot error messages when exporting videos from ShotKam Gen 4 or Gen 4 Mini to your mobile device. Follow our guide to check app permissions, perform a factory reset, and ensure compatibility.
Steps to Resolve Error Message When Exporting ShotKam Videos
For iPhone
- Open the Settings icon on your phone (gear icon)
- Scroll down to your list of installed apps, then tap on the ShotKam App
-
Ensure that the app has all permissions toggled ON, then access to "All Photos".
Example on iPhone:
If all app permissions are correct, try connecting your ShotKam to a different compatible mobile device (review Compatible Devices).
Still seeing an error message?
Please perform a Factory Reset on your ShotKam to restore the default WiFi settings: Factory Reset Instructions Here.
Troubleshooting steps for when your ShotKam app is not showing connected to your Gen 4 or Gen 4 Mini, even though you're connected to the ShotKam WiFi network.
If the ShotKam app is not showing connected, check app permissions
Check that the app permissions on your mobile device are correct.
For iPhone
- Open the Settings icon on your phone (gear icon)
- Scroll down to your list of installed apps, then tap on the ShotKam App
- Ensure that the app has all permissions toggled ON, then access to "All Photos".
Example on iPhone:
For Android
- Open your phone's Settings (gear icon)
- Scroll and select "Apps," then "See All Apps"
- Scroll and locate the ShotKam App
- Select "Permissions," then "Photos and Videos." Choose "Allow" (screenshot below)
- Press the back arrow twice to return to App Info, then select "Mobile data & Wi-Fi"
- Ensure Background Data and Unrestricted Data usage are toggled on (screenshot below)
- Press the back arrow, then select "App battery usage"
- Select "Unrestricted" (screenshot below)
Note for Android users:
After connecting to the ShotKam network, you may need to fully close and reopen the ShotKam App. To do this, tap the Recent Apps button (represented by a square or three vertical lines), then swipe up on the ShotKam App window to close it.
Troubleshoot ShotKam app loading or slow download issues with the Gen 4 or Gen 4 Mini. Follow our guide to improve performance, check connectivity, and ensure optimal settings.
Steps to Troubleshoot Slow Download and Loading Issues
- Check that your ShotKam is fully charged (at least 3 hours or overnight).
- Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together.
- Confirm your mobile device is compatible. Review compatible devices here.
-
Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates available.
- Check the app permissions: Follow steps in this article here.
- Reboot your mobile device:
- iPhone Reboot Instructions: Click here.
- iPad Reboot Instructions: Click here.
- For Android Phones and Tablets: Turn your device OFF completely. Leave OFF for ten seconds, then turn back on.
- If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists.
If the slow download occurs on a different mobile device:
- Perform a Factory Reset on your ShotKam: Click here for Factory Reset Instructions.
- Connect to the ShotKam mobile app, then click on “Test Recording.”
- Tap on the red button to start a recording, then tap the red button to stop after 3 seconds.
- Go back to the mobile app dashboard, and click on Watch Videos. Check if this 3 second video plays quickly.
If you are experiencing 0% Downloading on the following iPhone devices:
- iPhone 14
- iPhone 14 Plus
- iPhone 14 Pro
- iPhone 14 Pro Max
This is a known issue with iPhone 14 firmware. A factory reset of the phone will resolve this as the issue is with a bug in the device firmware, not related to the ShotKam App itself. We have worked with Apple to ensure the steps below fully resolve the video playback issues.
By following these steps, no data or information will be lost; your phone will be fully restored as normal with all photos, videos, and other files. Please perform the following:
- How to back-up all existing data
- How to factory reset the iPhone
- How to restore all information back onto the iPhone
An Apple Genius (Apple representative) can also assist you with this process. Contact an Apple Genius near you.
Resolve black screen issues in the ShotKam app when calibrating your Gen 4 or Gen 4 Mini. Follow our guide to check device compatibility, update the app, and verify settings.
Resolve Black Screen When Calibrating Gen 4 or Gen 4 Mini
- Check that your ShotKam is fully charged (at least 3 hours or overnight).
- Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together.
- Confirm your mobile device is compatible. Review compatible devices here.
-
Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates available.
- Check the app permissions: Follow steps in this article here.
- Reboot your mobile device:
- iPhone Reboot Instructions: Click here.
- iPad Reboot Instructions: Click here.
- For Android Phones and Tablets: Turn your device OFF completely. Leave OFF for ten seconds, then turn back on.
- If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists.
If you do not see a black screen with a different mobile device, check if your device has a Mobile Device Management or security block installed:
Troubleshoot the ShotKam app if it closes or crashes when playing videos or calibrating the reticle. Follow steps to ensure compatibility, update the app to latest version, and check permissions.
Steps to Troubleshoot ShotKam App Crashing
- Check that your ShotKam is fully charged (at least 3 hours or overnight).
- Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together.
- Confirm your mobile device is compatible. Review compatible devices here.
-
Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates available.
- Check the app permissions: Follow steps in this article here.
- Reboot your mobile device:
- iPhone Reboot Instructions: Click here.
- iPad Reboot Instructions: Click here.
- For Android Phones and Tablets: Turn your device OFF completely. Leave OFF for ten seconds, then turn back on.
- If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists.
If the ShotKam app continues crashing while playing videos on a different mobile device, please email us at support@shotkam.com with a video of what you see on your device screen with the ShotKam itself in the video (in order to see the back LED lights). Use another device to record the video if needed.
Learn to troubleshoot WiFi disconnection issues when downloading videos with ShotKam. Follow our guide to resolve connectivity problems and ensure smooth downloads.
Steps to Resolve WiFi Disconnection Issues
- Check that your ShotKam is fully charged (at least 3 hours or overnight).
- Ensure the LED lights on your ShotKam are correct in WiFi Mode: green + yellow LEDs together.
- Confirm your mobile device is compatible. Review compatible devices here.
-
Confirm you have the latest ShotKam App update installed for Apple and Android devices. Open the App Store or Google Play Store, search for the app, then install any updates available.
- Check the app permissions: Follow steps in this article here.
- Reboot your mobile device:
- iPhone Reboot Instructions: Click here.
- iPad Reboot Instructions: Click here.
- For Android Phones and Tablets: Turn your device OFF completely. Leave OFF for ten seconds, then turn back on.
- If your device is compatible and you have the latest app installed, please try a different compatible mobile device to see if the same issue persists.
If the WiFi is still disconnecting, check the length of your ShotKam videos. Footage that exceeds 5 minutes will be too long to download on a mobile device. Please use a computer to watch these videos (instructions here).
Battery Issue
Learn how to test the battery life of your ShotKam Gen 4 or Gen 4 Mini. Follow these steps to charge, disable sleep mode, and verify battery performance.
Gen 4 and Gen 4 Mini Battery Test
- Charge your ShotKam for at least 3 hours. The LED will be solid red when fully charged.
- Disable Sleep Mode: Connect to the ShotKam's WiFi newtork and open the app , then connect a smartphone or tablet to the ShotKam’s Wi-Fi. Open the ShotKam app, select the Settings icon (gear), tap on “Wake-Up Sensitivity,” then select “Sleep Disabled.”
- Close the app and turn the ShotKam OFF.
- Now, turn the ShotKam ON into Normal Shooting Mode (one click of the control button; 1 solid green LED).
-
Time how long it lasts before it turns off. Keep the camera in a cool room or under a fan. CAUTION: It will get hot; this is normal in test mode.
- Gen 4: Healthy battery should last 90 minutes in testing mode.
- Gen 4 Mini: Healthy battery should last 45 minutes in testing mode.
- Important: Turn the "Wake-up Sensitivity" setting back to Normal before going back to the range.
We recommend shooting in Normal Shooting Mode (one green LED light), then turning the camera into WiFi Mode when you would like to download and watch videos.
If your battery is not lasting during the battery test, please see Battery replacement information.
If your ShotKam 4 or Gen 4 Mini is not turning ON after pressing the control button or if the red LED light does not appear while charging, then we recommend performing a reboot. Your data will not be lost after doing a reboot.
- Remove the rear cap and ensure the ShotKam is unplugged.
- Click and hold the control button down for over 6 seconds, then release.
- Now turn the ShotKam back ON with one quick click; you will see one green LED light appear.
Will a reboot erase all of my videos?
No, the reboot will not erase your ShotKam videos. This is similar to restarting a computer, so you will not lose any data. All settings and calibration will remain the same.
Troubleshoot ShotKam Gen 4 or Gen 4 Mini not turning on or charging. Follow steps to reboot, check cables, and seek further assistance.
Troubleshoot Gen 4 or Gen 4 Mini Not Turning On or Charging
- Perform a reboot on your ShotKam.
- If your ShotKam is still not turning on or charging after a reboot, try a different USB charging cable. To purchase a new cable, learn more here: ShotKam accessories.
- If your ShotKam is not turning on with a new cable, please email Support@ShotKam.com for assistance.
Related Articles
Learn why your ShotKam Gen 4 or Gen 4 Mini battery is dying during use. Follow steps to optimize battery life, manage settings, and ensure proper charging.
Battery Not Lasting
If your ShotKam is shutting off unexpectedly, you might be using WiFi Mode (one green + one yellow LED light).
- Gen 4: Lasts 2 hours in constant WiFi Mode.
- Gen 4 Mini: Lasts 1 hour in constant WiFi Mode.
The frame-rate will also be lessened in WiFi Mode, so videos will be at 60 frames-per-second compared to 120. Please see: How to record and watch videos at the range.
Shoot in Normal Shooting Mode
- Normal Shooting Mode: Click the control button once. You will see one green LED light only.
- Records in 2.7K at 120 frames-per-second.
- Last about 15 hours.
- Each shot you take will automatically save as video (flashing blue LED light when a video is saved).
- Click once to turn the ShotKam off. Turn it on in WiFi Mode to view shots in the mobile app. Remember: you must turn the ShotKam off when switching between Normal Shooting Mode and WiFi Mode. No LED lights when ShotKam is off.
If your ShotKam is still dying unexpectedly, please try this a-home Battery Test to check the battery health: How can I do a battery test?
Related Articles:
Video Recording Issue
Missing recordings on your ShotKam Gen 4 or Gen 4 Mini? Find troubleshooting tips and solutions to capture your shooting footage.
Steps to Resolve Missing Videos on Gen 4 and Gen 4 Mini
- Check that you are shooting in Normal Shooting Mode (one quick click and release of the control button, one green LED light), not WiFi Mode (hold the control button for 3-5 seconds). WiFi Mode will wear down the ShotKam's battery more quickly, which can cause missed recordings.
- Ensure your ShotKam is fully charged (at least 3 hours or overnight).
- Always bump the gun with your hand before taking your shot. This will wake the ShotKam out of Sleep Mode so it is ready to save your shot as video. See Hunting with Gen 4 and Gen 4 Mini.
- Check that you have selected the correct Shooting Device in the ShotKam app. See Customize your settings.
If you use an over-and-under or break action shotgun, your Recoil and Wake-Up Sensitivity settings should be set to Normal. You can increase this to Very Sensitive to resolve missed recordings.
For missed recordings with semi-auto or pump action shotguns, please email support@shotkam.com.
Fix long recordings or ground videos on your ShotKam Gen 4 or Gen 4 Mini. Follow this guide for step-by-step solutions to optimize your camera settings.
For long recordings on the Gen 3, please click here.
Fix Long Recording Issues and Ground Videos
If you are getting long recordings or video of the ground, this typically means that your ShotKam is falsely detecting the action of your gun closing as a recoil. You should not see a blue LED light after the action is closed. Try closing the gun action more gently, if possible.
If you're still seeing the blue LED come on when you close your action:
- Connect to your ShotKam app and select the Gear icon to enter your settings.
- Scroll down and select "Recoil Sensitivity."
- Change this setting to "Less Sensitive."
Press "Save" once you've made this change. This will cause the ShotKam to be less sensitive to any movements, and you should no longer see videos of the ground.
If you are still experiencing issues, please contact Support@ShotKam.com for assistance.
LED Light Sequences
Understand solid or flashing green lights on ShotKam Gen 4 or Gen 4 Mini. Learn what the indicators mean and how to troubleshoot your ShotKam device effectively.
If your ShotKam has a solid green LED light:
Your ShotKam is in Normal Shooting Mode (not Wi-Fi Mode). Normal Shooting Mode should be used while the camera is mounted onto your gun. Your ShotKam is ready to record videos and save them to its internal memory.
If your ShotKam has a flashing green LED light:
Your ShotKam is in "Sleep Mode" to conserve battery. Either click the control button, bump the gun, or close the action to waken it (solid green).
Understand yellow indicators in WiFi Mode on ShotKam Gen 4 and Gen 4 Mini. Learn what they mean and find troubleshooting steps.
How to Resolve Two Yellow LED Lights in WiFi Mode
If your ShotKam is displaying two yellow LEDs in WiFi Mode (none turn green), please perform a Factory Reset. The factory reset will delete all videos from your ShotKam and restore all settings to default. To save your videos first, please click here: Save videos on your computer.
Factory Reset Instructions:
- With the ShotKam plugged into your computer, open File Explorer or Finder and then click on the SHOTKAM device (where you normally go to view your videos) in the left-hand column. For Windows computers, scroll down under "This PC" section.
-
Show any hidden files on your ShotKam using the following options depending on whether you have a Mac or Windows computer:
- If you have a Mac: When the SHOTKAM device is open in Finder (you will see a MISC folder, ShotKam folder, and some links), hold down on your keyboard Shift + Command + . (period). When you hold down these three keys, the hidden files on your ShotKam should now appear. Proceed to Step 3.
- If you have a Windows PC: In File Explorer, click View in the top bar > Options icons (click the little down arrow) > View (middle tab in the Folder Options) > Click on "Show hidden files, folders, and drives." Here's a quick Windows tutorial of what this looks like. Proceed to Step 3.
- Highlight and delete every single file on the SHOTKAM device including any hidden files. Make sure it is completely empty.
- Empty the Trash Bin (Mac) or Recycle Bin (Windows) on your computer.
- Safely eject the ShotKam Camera from your computer, then turn the ShotKam on into Wi-Fi Mode (yellow LED + green LED). The camera will automatically recreate all the necessary files, so you do not need to replace any of them.
Your ShotKam Camera has now been restored to factory default settings. Watch this step-by-step tutorial for additional help:
Understand yellow and green LEDs in WiFi Mode on ShotKam Gen 4 and Gen 4 Mini. Learn what these indicators mean and how they function on your ShotKam.
Yellow and Green LED Lights: WiFi Mode
If your ShotKam is showing yellow and green LED lights, it is successfully in WiFi Mode. Once the yellow LED begins to flash, the ShotKam is connected to the ShotKam app on your mobile device. This mode can be used to change settings, align your reticle, and watch videos in the ShotKam mobile app.
If one of the LED lights never turns green (both LED lights stay yellow), please click here for more information.
Suggested Articles:
Flashing red and blue LEDs on ShotKam Gen 4 and Gen 4 Mini mean the memory is full. Learn how to delete videos and free up space.
Steps to Take When Gen 4 and Gen 4 Mini Memory is Full
If your ShotKam is flashing red and blue LED lights simultaneously, this means that the ShotKam's memory is full.
Since the ShotKam will not enter WiFi mode when the memory is full, the videos have to be deleted using a computer. For information on how to transfer videos to a computer and delete them from your ShotKam, please click one of the applicable links below:
Once the videos are deleted, ensure you empty the Trash or Recycle Bin while the ShotKam is still plugged into your computer. This will permanently delete the files. Safely eject the ShotKam when finished (How to Safely Eject).
Flashing red, blue, green, and yellow LEDs on your ShotKam Gen 4 and Gen 4 Mini indicate an internal error. Learn how to resolve this issue here.
For Gen 3 troubleshooting, please click here.
How to Resolve Flashing Multicolor LEDs
If your Gen 4 or Gen 4 Mini is flashing red, blue, green, and yellow LED lights, please email Support@ShotKam.com with a video of the LED light sequence. This will allow our support team to determine what is causing the sequence.
We recommend using WeTransfer to send the video, which is a free online video transfer program and very user-friendly. Please click here for instructions: Sending videos via WeTransfer.
Find out why your ShotKam flashes red after charging. Learn what the red LED indicator means and how to resolve any related issues.
> 
Resolve Gen 4 and Gen 4 Mini Flashing Red
- Try a different USB-C cable. Click here to purchase a new cable: ShotKam accessories.
- Perform this at-home Battery Test to check the battery health.
- For the Battery Test, fully charge your ShotKam (at least 3 hours or overnight) if it remains on for:
- 90 minutes for Gen 4
- 45 minutes for Gen 4 Mini
If your ShotKam dies before these times, please email support@shotkam.com.